A Ross-on-Wye based care home has been listed in the Top 20 Care Home Award in the region. 

West Bank Care Home has been presented with this award by a leading care home review platform which recognises dedication, hard work and compassionate care. 

The manager of the care home, Judy, expressed her joy: “We are over the moon to receive this award. It’s a testament to the love, care, and hard work that each member of our team puts in every day. 

“Our residents are like family to us, and we are dedicated to providing them with a safe, joyful, and nurturing environment. This recognition fills us with pride and motivates us to continue our efforts in making West Bank Care Home a wonderful place to live.”

The Top 20 Award is based on the feedback from residents, their families, and visitors, highlighting the home’s exceptional care, outstanding staff, and the warm, welcoming environment that sets it apart.

The deputy manager at West Bank said: “We always strive to create a homely atmosphere where our residents can enjoy their days in comfort and happiness. This award is for every staff member, resident, and their families who have made West Bank Care Home what it is today - a loving, supportive, and joyful community.”

The team extends heartfelt thanks to everyone who has supported them.