Customers of an energy supply company, which it is thought includes many in the Ross-on-Wye area, have been informed that the business, GB Energy Supply, has stopped trading.
In the letter to customers the company blames significant increases in energy prices over recent months. Customers will be contacted soon by a new supplier and any outstanding credit balances are protected.
The energy regulator advised customers to take a meter reading and wait until their new supplier contacted them.
In a letter to customers on the GB Energy Supply website, managing director Luke Watson said: "Due to swift and significant increases in energy prices over recent months and, as a small supplier our inability to forward buy energy to allow us to access the best possible wholesale prices, means that the position of the business has become untenable."
One local customer told the Ross Gazette "There are a lot of elderly customers of this company, and they will be concerned about this, they need to reassured that their supply will not stop."
More information is available on the Ofgem website at: https://www.ofgem.gov.uk/ofgem-safety-net






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