Kate May and Karren Simpson are celebrating completing their first year in business at the Property Hub on Gloucester Road, Ross-on-Wye, by becoming a Gold winner at the British Property Awards.

The Team at the British Property Awards personally mystery shop every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.

Robert McLean from the Awards said: “Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”

Kate and Karren opened the Property Hub on Gloucester Road last year to offer estate and lettings agent advice covering the market town and the surrounding areas.

Kate and Karren have many years’ experience between them working in the property industry, and the award acknowledged that their team performed outstandingly throughout the extensive judging period. The Property Hub has now been shortlisted for further awards.