Herefordshire Council are one of only a handful of Councils nationally who are able to access the Emergency Central Heating Offer (ECHO) delivered via the council’s energy advice service Keep Herefordshire Warm (KHW).

A broken boiler during the winter months can be a worrying and stressful experience. For those in poor health, old age and with limited cash, the prospect of cold related ill health is very real – and many worry of ending up in hospital. With widespread reports of pressures on the NHS in the winter months due to cold conditions, Herefordshire Council are keen to do all they can to help householders stay warm and safe in their homes.

The KHW scheme provides free and impartial energy advice to local residents through an advice line, home visits and community events. Residents are supported to access grants to repair and replace heating and improve insulation. Many people are unaware of the risks that living in a cold home present to their health. As well as funding for energy efficiency measures, the service can offer advice on energy tariffs and discounts, suppliers, and much more. For more information call 0800 677 1432 or email [email protected].