Local travel agent, Miles Morgan Travel, has been crowned the best travel agent in the South West and Wales. The award follows previous successes for the company in the past few years. The annual award is voted for by holiday companies, airlines and tourist boards, and recognises the professionalism, marketing and sales produced by travel agencies.

Managing Director, Miles Morgan said:?“I could not be prouder to receive this award. We have 14 shops and to beat companies with almost 100 is an amazing achievement. My staff do a fantastic job and to see their efforts rewarded with this prestigious award is wonderful.”

He continued: “Our independent customer service results currently show us giving over 99% of our customers, good or excellent service so we know we are doing a great job looking after our customers. This award shows the esteem we are held in by our supplier partners, this is a real honor.”

Started in 2006, Miles Morgan Travel has 14 shops throughout the West Country and Wales and specialises in faraway, tailor made and cruise holidays.

The company has grown a lot over ten years and is seeing large numbers of clients return from booking previously on the internet.

Miles Morgan added:?“It has been fascinating to see the change in customers booking on the internet, the financial protection, our very competitive prices and friendly expert advice is certainly bringing people back.”

The shop in Ross-on-Wye opened in the Market Place many years ago but became Miles Morgan Travel in 2006.

Shop Manager, Nina Robertshaw, said:?“It is always nice to receive an award and this one is very special. This is the award all travel agents aspire to winning so to take the crown is a proud moment for us all. I personally would like to thank all our customers, as without their support we simply would not have won it, thank you!”