Woodpecker Lodge in Weir End, Ross-on-Wye has been praised by independent care inspectors for the quality of care it offers adults with a learning disability, autism or a mental health problem.

In its latest report, the Care Quality Commission, which regulates health and care services, said staff at Woodpecker Lodge “were motivated to provide the best care.” The CQC also praised ’Your Voice’ meetings, and the good communication and positive relationships evident between staff and residents.

Woodpecker Lodge is run by Craegmoor, part of the Priory Group, the UK healthcare specialists.

The CQC said it saw “people were relaxed and there was general chatter.” It also said: “Relatives told us staff were approachable and had good relationships with people that lived there.”

The staff team were praised highly. Inspectors spoke with residents who said staff were “all kind and helpful”. The CQC report described how individuals’ interests were catered for, and how one person was supported to pursue their hobby of horse riding.

The report – which rated the home as ‘good’ across the board - highlighted the fact that residents could go to ’Your Voice’ meetings, where they could identify any changes they would like to be made, as well as any social or fundraising events they would like to be involved in, with the team’s support.

Welcoming the CQC’s report, acting service manager Kirsty Priest said: “We are very pleased with this report. It reflects the hard work the team has put into making Woodpecker Lodge a happy place.”

Sarah Hughes, CEO of Craegmoor, said: “Woodpecker Lodge is excellent at what it does. It provides a great support environment where the people they support really flourish. The staff team will continue to work hard to ensure that as many opportunities are open to them as possible.”For more information about Woodpecker Lodge visit here