Sam Hope and her family are just one of many caught up in the collapse of the Thomas Cook holiday company.

Sam booked a holiday for two adults and three children through the Thomas Cook travel agent in Gloucester and has been paying, via their monthly direct debit scheme. She made the last payment on Saturday, she told the Gazette that when she expressed concerns she was told there was nothing to worry about.

Since then the news emerged that Thomas Cook had entered liquidation.

She said: “Everything is just really uncertain. We are supposed to be going to Turkey on October 25th and we cannot even put a claim in for insurance until next Monday, September 30th. It normally takes about two months to deal with a insurance claim so it is very unlikely we will be able to get away this year.”

Sam explained that her three boys, who are 13, eight and four, are disappointed but she said it is harder for the eight year old as he cannot understand that, even though they are not going on this holiday, there will be one in the future.

She said they she feels very sorry for the employees and although it has been a difficult week her family know they will get their money back and will be able to take a holiday in the future. Although with working around school dates that will probably be next year.

Sam also pointed out that insurance costs have risen since the Thomas Cook collapse. She said: “Quotes have gone through the roof and holidays have also risen in price.” Sam added she is also worried about the bigger picture, she said: “There will be a global impact on the tourist industry.”See this week’s paper for more stories like this, available in shops and as a Digital Edition now.